Returns & Refunds
Not happy with your order? We make returns simple and hassle-free. 7-day return window, no questions asked.
7-Day Return Policy
How to Return
Follow these 4 simple steps to return your product.
01
Contact Us
Call or WhatsApp 01700-000000 or email support@gadgetsku.com within 7 days of delivery.
02
Share Details
Provide your order ID, phone number, and reason for return. Photos may be requested for damaged items.
03
Pickup Arranged
We arrange free courier pickup from your address within 1–2 business days.
04
Refund Processed
Once we receive the item, your refund is processed within 3–7 business days.
Eligible for Return
- Defective or malfunctioning product
- Wrong item delivered
- Product damaged during shipping
- Item not as described on our website
- Seal broken / tampered packaging on delivery
Not Eligible
- Physical damage caused after delivery
- Items returned after 7 days from delivery
- Products without original packaging or accessories
- Consumable items (screen protectors, cables used)
- Special sale or flash deal items (clearly marked)
Refund Timeline
| Payment Method | Refund Timeline |
|---|---|
| bKash / Nagad | 1–3 business days |
| Bank Transfer (BEFTN) | 3–5 business days |
| SSLCommerz (Card) | 5–7 business days |
| Cash (COD orders) | bKash/Nagad refund within 2 days |
* Refund timelines start once we receive and inspect the returned item.
Still have questions?
Our support team is available 9 AM – 10 PM daily. Reach us via WhatsApp, phone, or email.